[VIDEO-L] Fwd: Re: Fwd: ViaVideo problem on XP-Pro

[barbara olde]

Hi Marcus et al.

I have now loaded the software successfully.  I had to force the
installation through a driver from Windows Device Manager (thanks Andy).
It still used the contents of the CD but I was able to complete the
installation and the video now works.  It didn't crash anything.

NB:  I still need external speakers even though the ACER laptop has
internal speakers that work OK.

Thanks everyone for the help and suggestions.

Regards

Barbara Olde



                                                                                                                
                    Markus Buchhorn                                                                             
                    <Markus.Buchhorn@a        To:     video-l@aarnet.edu.au                                     
                    nu.edu.au>                cc:                                                               
                    Sent by:                  Subject:     [VIDEO-L] Fwd: Re: Fwd: ViaVideo problem on XP-Pro   
                    video-l-admin@aarn                                                                          
                    et.edu.au                                                                                   
                                                                                                                
                                                                                                                
                    14/08/2002 09:05                                                                            
                    AM                                                                                          
                                                                                                                
                                                                                                                





For other people's reference, here are some suggestions on Barbara's
problem, from another mailing list - the US Megaconf mailing list, which
coordinated the Megaconferences (mass h.323-based conference), held with
the Internet2 Members meetings over the last few years.

I'll forward any interesting content from that list to here.

Barbara - it'd be very useful if you could please post back to the list
when you've solved this problem. The mailing list archives will become a
very useful repository over time.

Cheers,
        Markus

>From: Tyler Johnson <trjohns1@email.unc.edu>
>Organization: University of North Carolina at Chapel Hill
>
>Generally speaking, don't use the software that comes on the CD, but
download the latest from Polycom. The warning is just that Microsoft
doesn't recognize the certificate. That's no big deal.

------

>From: Andy Montesano <andy.montesano@wright.edu>
>
>Barbara,
>
>You will need to reinstall the driver from the Windows Device Manager.
>When the screen "Installation of this software could may cause your
>system
>to be corrupt and to stop the installation". Just ignore it and hit
>continue.
>This is just Windows way of saying the Polycom software you are
>installing is not approved software by Microsoft. Your system will run
>just fine
>
>Andy Montesano, Associate Director
>Center For Teaching And Learning
>Wright State University
>Dayton, OH 45435
>Tel:  937.775.2802
>Fax: 937.775.3152
>andymontesano@vtext.com
>IPVideo:  130.108.124.148

>From: "James O. Whitlock" <whitlock@buffalo.edu>
>Organization: University at Buffalo
>
>Sounds vaguely like a warning from some anti-virus package.
>I haven't seen one in awhile (got rid of them all years ago)
>but that used to be typical.  Luck & regards -- Jim
>
>
>James O'Connor Whitlock
>Associate Director of Computing Services
>Director, WNY High Performance Networked Video Initiative
>University at Buffalo


>From: "Alson Been" <beena@cookman.edu>
>
>How are you connecting the camera USB, etc.?  Also check the BIOS date on
>the laptop.  I had a similar issue with a printer and scanner.  Everything
>worked fine after a BIOS update.


Markus Buchhorn, ANU Internet Futures Project,        | Ph: +61 2 61258810
Markus.Buchhorn@anu.edu.au, mail: Bldg #108 - CS&IT   |Fax: +61 2 61259805
Australian National University, Canberra 0200, Aust.  |Mobile: 0417 281429

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